Terms of Service

Last updated: February 25, 2026

Freeley Health LLC (DBA Freeley) and its affiliates, subsidiaries, and parents (collectively “Freeley Health LLC (DBA Freeley),” the “Company”, “we,” or “us”) owns and operates the websites located at www.Freeley.com and may have previously, now or in the future own and/or operate a mobile application (collectively, the “Platform”). Your access and use of the Platform, any part thereof, or anything associated therewith, including its content (“Content”), any products or services provided through the Platform or otherwise by Freeley Health LLC (DBA Freeley) and any affiliated website, software or application owned or operated by Freeley Health LLC (DBA Freeley) (collectively, including the Platform and the Content, the “Service”) are governed by these Terms and Conditions (“Terms and Conditions” or “Agreement”).

Please read this Agreement carefully because it sets forth the important terms you will need to know about the Service. In this Agreement, the terms “you” and “yours” refer to the person using the Service.

BY CLICKING “I AGREE,” OR CHECKING A RELATED BOX TO SIGNIFY YOUR ACCEPTANCE, USING ANY OTHER ACCEPTANCE PROTOCOL PRESENTED THROUGH THE SERVICE (AS DEFINED BELOW) OR OTHERWISE USING THE PLATFORM AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT CREATE AN ACCOUNT OR USE THE PLATFORM OR SERVICE.

ARBITRATION NOTICE: YOU AGREE THAT DISPUTES BETWEEN YOU AND US OR YOU AND THE MEDICAL GROUPS OR PROVIDERS ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OR THE SERVICE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS FURTHER SET FORTH BELOW. WE EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.

IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR DOCTOR OR DIAL 911.

THE SERVICE IS NOT APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. THIS AGREEMENT IS SUBJECT TO CHANGE AS PROVIDED HEREIN.

Acceptance of Terms and Conditions

Your access to and use of the Service is subject to this Agreement, as well as all applicable laws and regulations. If you do not accept and agree to be bound by this Agreement in its entirety, you are strictly prohibited from visiting, accessing, registering with and/or using the Service or any information or Content provided through the Service, except as necessary to review this Agreement. The Service is continually under development, and we reserve the right to revise or remove any part of this Agreement or the Service in our sole discretion at any time and without prior notice to you. Any changes to this Agreement are effective upon posting to the Platform. Unless otherwise indicated, any new Content added to the Service is also subject to this Agreement upon posting to the Platform. If you disagree with this Agreement or any terms or conditions herein, your sole remedy is to discontinue your use of the Service. Your continued use after a change to this Agreement has been posted constitutes your acceptance of this Agreement as modified by such changes.

Children

The Platform is not intended for children under the age of 13. If you are under 13 years of age, please do not use or access the Platform at any time or in any manner. By using the Platform, you affirm that you are over the age of 13.

Your Relationship with Us

We are a technology company that makes available to visitors to the Platform, including individuals who register as users of the Service (“Users”) certain products and services sold or offered by Freeley Health LLC (DBA Freeley) or by third-party medical providers, pharmacies, or other vendors. Our Service provides access to prescription fulfillment services offered by the following pharmacies:

The Pharmacy HUB LLC, (15600 NW 15th Ave., Suite C, Miami Gardens, FL 33163; 305-731-2318)

Triad Rx, (26258 Pollard Rd, Daphne, AL 36526; 251-380-7634)

(the “Pharmacies”). We may also provide you with access to one or more of the medical groups who provide healthcare services through the Platform, including medical groups that contract with individual physicians and allied health professionals on a third-party basis who offer certain healthcare services through the Platform (“Providers”). By accepting this Agreement, you acknowledge and agree that any services you receive from the Pharmacies or Providers through the Platform are also subject to this Agreement, and that the Pharmacies and Providers are third- party beneficiaries of this Agreement.

With respect to the Pharmacies and the Providers, we act solely as a technology platform to connect you with the products and services offered by the Pharmacies and Providers through the Service. We do not control or interfere with the practice of medicine by the Providers, each of whom is solely responsible for the medical care and treatment he or she provides to you. Freeley Health LLC (DBA Freeley) makes no representations or warranties about the suitability, reliability, timeliness or accuracy of the medical care and treatment provided by the Providers. By accepting this Agreement, you acknowledge and agree that Freeley Health LLC (DBA Freeley) is not a healthcare provider and that by using the Service, you are not entering into a doctor-patient or other health care provider-patient relationship with Freeley Health LLC (DBA Freeley). By using the Service, you may, however, be entering into a doctor-patient or other health care provider-patient relationship with the Providers. To the extent that Freeley Health LLC (DBA Freeley) receives medical information that may be protected under applicable medical information laws, including HIPAA, Freeley Health LLC (DBA Freeley) and its Affiliates will comply with such laws.

By accepting this Agreement, and otherwise consenting to SMS and text messages, you acknowledge and agree that, the Providers may send you messages, reports, SMS/phone texts and emails via the Service regarding your diagnosis and/or treatment. You further understand and agree that it is your sole responsibility to monitor and respond to these messages, reports, SMS/phone texts and emails and that neither Freeley Health LLC (DBA Freeley) nor any Provider will be responsible in any way and you will not hold Freeley Health LLC (DBA Freeley) or any Provider liable for any loss, injury, or claims of any kind resulting from your failure to read or respond to these messages or for your failure to comply with any treatment recommendations or instructions from your Provider(s).

While you are not establishing a doctor-patient or other health care provider-patient relationship with Freeley Health LLC (DBA Freeley), by using the Service, you are establishing a direct customer relationship with Freeley Health LLC (DBA Freeley) to use the Platform and to purchase any non-prescription products or non-medical services sold directly to you by Freeley Health LLC (DBA Freeley) through the Platform. In connection with such relationship, you may provide to us, or cause to be provided to us on your behalf, Personal Information, including health information, that is subject to use by us in accordance with our Privacy Policy. Please refer to the “Privacy Policy” section and the “Protected Health Information” section below for additional information.

Subscription Products

Certain products available for purchase through the Service require that you purchase the product on a subscription basis. For subscription-based products, your payment device will be automatically charged at regular intervals as described for that product during the checkout process. You may cancel a subscription at any time up to forty-eight (48) hours before the applicable monthly processing date of your subscription by turning the auto-refill feature off in the user portal found at manage.myFreeley.com. For questions or issues with disabling the subscription feature, please contact us at Info@Freeley.com.

In order to simplify the user experience on the Platform, you will only see and be required to pay a single “total” subscription price. However, if a subscription product you purchase required a consultation with a Provider and/or includes a prescription product that you fill through one of the Pharmacies, then the total price you pay includes the amount charged by the Pharmacy for the prescription drug and the amount charged by the medical group for the services of the Provider, as well as the amount we charge use of and access to the Platform. We collect the amounts charged by the Pharmacies and the medical groups on behalf of the Pharmacies and medical groups and pass the applicable amounts through to them.

Prescription Products

Certain products available through the Platform require a valid prescription by a licensed healthcare provider. You will not be able to obtain a prescription product unless you have completed a consultation with one of the Providers through the Services, the Provider has determined the prescription product is appropriate for you and the Provider has written a prescription. This information will be treated as Protected Health Information by Freeley Health LLC (DBA Freeley) in accordance with HIPAA.

If a Provider determines a prescription product is appropriate for you and writes a prescription, it will be filled through one of the Pharmacies by using the Services and you voluntarily and unconditionally waive your right to fill the prescription at any pharmacy of your choice. If you do not want to waive your right, do not purchase the service. You acknowledge, represent and warrant that by purchasing the service you have entered into the aforementioned waiver. If you have any questions about this waiver please contact Info@Freeley.com. Prescriptions fulfilled by the Pharmacies do not use child-resistant packaging and prescription products will not be dispensed in child-resistant containers.

If you complete a consultation with a Provider and fill a prescription through one of the Pharmacies, the prescription product will be shipped to you by the applicable Pharmacy.

Limited Use and Availability

Our Service is currently only available to individuals who are located in states in which we offer the Service, are at least eighteen (18) years of age or older, or at least the age of majority in their jurisdiction of residence, if higher than eighteen (18), and who have accepted this Agreement. By visiting, accessing, registering with or using the Service, you are (a) representing and warranting to us that you satisfy all of these eligibility requirements, (b) representing and warranting that when you use the Service to consult with a Provider, you are located in the same state as the shipping address you provide in your account, (c) agreeing to comply with all applicable laws in visiting, accessing, registering with our using the service, and (d) agreeing that you will only use the Service for lawful purposes. Our Service is subject to state regulations and may change from time to time due to changes in applicable regulatory requirements.

Certain products available through the Service are subject to additional age restrictions, and not all products or services on our Platform are available to all ages.

In some cases, the Service may not be the most appropriate way for you to provide information to, communicate with or seek medical care and treatment from a healthcare provider. For example, certain medical conditions may require an in-person procedure or a healthcare provider other than your Provider, or your Provider may determine that your diagnosis and/or treatment requires an in-person office visit or are otherwise not appropriately addressed through use of the Service. In such a case, you may receive notification that you will be unable to use the Service for the particular issue you submitted and providing additional information regarding next steps.

Consent to Use of Telehealth Services

Telehealth involves the delivery of healthcare services using electronic communications, information technology or other means between a healthcare provider and a patient who are not in the same physical location. While the provision of health care services using telehealth may offer certain potential benefits, there are also potential risks associated with the use of telehealth. The telehealth services are not a substitute for in-person health care in all cases. In order to use the Service, you will be required to review and agree to an informed consent regarding the use of telehealth (the “Patient Consent”) that will be provided to you by the Providers through the Platform. You agree that Freeley Health LLC (DBA Freeley) is a third-party beneficiary of the Patient Consent and has the right to enforce it against you.

Duty to Provide Information, Access, and Connectivity

You are responsible for providing and maintaining, at your own risk, option and expense, appropriate software and hardware capabilities (consistent with any technical, quality or other requirements described in the Service) to enable use of the Service, including but not limited to, a computer or mobile device with a video camera and Internet access. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Service. You also have a duty to provide truthful, accurate and complete information in any forms or other communications you submit to or through the Service. We reserve the right to change the access configuration, including any software, hardware or other requirements of the Service at any time without prior notice. Freeley Health LLC (DBA Freeley) explicitly disclaims liability for any and all losses and damages arising from your failure to comply with this section.

Privacy Policy

Freeley Health LLC (DBA Freeley) understand the importance of confidentiality and privacy regarding your Personal Information. Please see our Privacy Policy, which is incorporated herein by reference, for a description of how we may collect, use and disclose your Personal Information.

Protected Health Information

When you set up an account with Freeley Health LLC (DBA Freeley), you are creating a direct customer relationship with Freeley Health LLC (DBA Freeley) that enables you to access and/or utilize the various functions of the Service as a user. As part of that relationship, you provide information to Freeley Health LLC (DBA Freeley), including but not limited to your name, email address shipping address and phone number, that we may collect, use and disclose, and that we do not consider to be “health” or “medical” information to the extent that you are not submitting information regarding a prescription order or seek to connect to healthcare provider.

However, in using certain components of the Service, you may also provide certain medical information that may be protected under applicable laws. Freeley Health LLC (DBA Freeley) is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, “HIPAA”). However, in some circumstances Freeley Health LLC (DBA Freeley) may be a “business associate” of a Pharmacy or Provider. To the extent Freeley Health LLC (DBA Freeley) is deemed a “business associate”, and solely in its role as a business associate, Freeley Health LLC (DBA Freeley) may be subject to HIPAA with respect to “Protected Health Information,” as defined under HIPAA, that you provide to the Provider (“PHI”). In addition, any medical or health information that you provide that is subject to specific protections for medical information under applicable state laws (collectively, PHI), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute PHI under applicable laws may be used or disclosed in any manner permitted under our Privacy Policy. We may deidentify your PHI in accordance with HIPAA.

Registration; User Accounts, Passwords, and Security

You are obligated to register and set up an account in the Platform in order to access the account related Service, and the account related Service is available only to Users who have registered and have been granted accounts with usernames and passwords. You agree to accurately maintain and update any information about yourself that you have provided to Freeley Health LLC (DBA Freeley), Providers or the Pharmacies. If you do not keep such information current, or fail to submit truthful, accurate and complete information, or we have reasonable grounds to suspect as much, we have the right to suspend or terminate your account and your use of the account related Service. You also agree to immediately notify Freeley Health LLC (DBA Freeley) of any unauthorized use of your username, password or any other breach of security that you become aware of involving or relating to the account related Service by emailing Freeley Health LLC (DBA Freeley) at info@Freeley.com. In addition, you agree to keep confidential your username and password and to exit from your User account at the end of each session. Freeley Health LLC (DBA Freeley) explicitly disclaims liability for any and all losses and damages arising from your failure to comply with this section. You may not use anyone else’s account at any time.

When establishing an account, you will be required to provide a username and password that will be used as your login for your account. To help protect the privacy of data you transmit through the Service, where personally identifiable information is requested, we also use technology designed to encrypt the information that you input before it is sent to us using encryption technology. In addition, we take steps to protect the User data we collect against unauthorized access. However, you should keep in mind that the Service and our services are run on software, hardware, and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. In addition, persons with access to your computer, phone, or other mobile or other devices may be able to access the Service and information about you, including medical information, contained in the Service. It is your responsibility to affirmatively logout from your account when you are not actively using it. It is also your responsibility to secure and prevent unauthorized physical access to your computer, phone and other devices, and to protect the confidentiality of your username and password.

You must exercise caution, good sense, and sound judgment in using the Service. You are prohibited from violating, or attempting to violate, the security of the Service. Any such violations may result in criminal and/or civil penalties against you. Freeley Health LLC (DBA Freeley) may investigate any alleged or suspected violations and if a criminal violation is suspected, Freeley Health LLC (DBA Freeley) may cooperate with law enforcement agencies in their investigations.

Use and Ownership of the Service

The Service and the information and Content available through the Service are protected by copyright laws throughout the world. Subject to this Agreement, Freeley Health LLC (DBA Freeley) grants you a limited, non-transferable, revocable, non-exclusive license to access and use the Service for your personal use. Unless otherwise specified by Freeley Health LLC (DBA Freeley) in a separate license, your right to use any of the Service or the Content is subject to this Agreement and all rights in the Service and Content are reserved by Freeley Health LLC (DBA Freeley). You agree that Freeley Health LLC (DBA Freeley) and its suppliers own all rights, title and interest in the Service (including but not limited to, any computer code, themes, objects, concepts, photographs, product descriptions, blog posts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, and documentation). You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Service. Freeley Health LLC (DBA Freeley), Freeley Men, Freeley, and Freeley.com stylized names and other related graphics, logos, service marks and trade names used on or in connection with the Service are the trademarks of Freeley Health LLC (DBA Freeley) and may not be used without permission, including in connection with any third-party products or services. Other trademarks, service marks and trade names that may appear on or in the Service are the property of their respective owners.

License to Information Submitted via the Service

Subject to any limitations on PHI described herein, any information you transmit to Freeley Health LLC (DBA Freeley) via the Service, whether by direct entry, submission, email or otherwise, including data, questions, comments, forum communications, or suggestions (collectively, “Feedback”), will, to the extent permitted under applicable law, be treated as non-confidential and non-proprietary. Subject to any applicable account settings that you select, you grant Freeley Health LLC (DBA Freeley) a fully paid, royalty-free, perpetual, irrevocable, worldwide, royalty-free, non-exclusive and fully sublicensable right (including any moral rights) and license to use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display, Feedback (in whole or in part) for the purposes of operating and providing the Service to you and to our other users. You warrant that the holder of any worldwide intellectual property right, including moral rights, in Feedback has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above. You agree that you, not Freeley Health LLC (DBA Freeley), are responsible for all Feedback that you provide to the Service. In addition to the foregoing, Freeley Health LLC (DBA Freeley) shall have the right, in its sole discretion, to edit, duplicate, or alter the Feedback in any manner for any purpose that Freeley Health LLC (DBA Freeley) deems necessary or desirable, and you irrevocably waive any and all so-called moral rights you may have in the Feedback. You further agree that you shall have no right of approval and no claim to compensation in connection with the Feedback.

If any Feedback you provide contains Protected Health Information, Freeley Health LLC (DBA Freeley)’ rights under this section with respect to the use or disclosure of such Protected Health Information will be limited as and to the extent required under applicable law.

Prohibited Use

Any use or attempted use of the Service (i) for any unlawful, unauthorized, fraudulent or malicious purpose, (ii) that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, (iii) that could interfere with any other party’s use and enjoyment of the Service, (iv) to gain unauthorized access to any other accounts, computer systems, or networks connected to any server or systems through hacking, password mining or any other means, (v) to access systems, data, or information not intended by Freeley Health LLC (DBA Freeley) to be made accessible to a user, (vi) to obtain any materials, or information through any means not intentionally made available by Freeley Health LLC (DBA Freeley), (vii) to reverse engineer, disassemble or decompile any section or technology on the Service, or (viii) for any use other than the business purpose for which it was intended, is prohibited.

In addition, in connection with your use of the Service, you agree you will not: (a) upload or transmit any message, information, data, text, software or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic, or that may invade another’s right of privacy or publicity; (b) create a false identity or duplicative accounts for the purpose of misleading others or impersonate any person or entity, including, without limitation, any Freeley Health LLC (DBA Freeley) representative, or falsely state or otherwise misrepresent your affiliation with a person or entity; (c) upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements); (d) upload files that contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, spyware or any other similar software or programs that may damage the operation of another’s computer or property of another; (e) delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature; (f) use the Service’s communication features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text); (g) upload or transmit any unsolicited advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “phishing” or any other form of solicitation, commercial or otherwise; (h) violate any applicable local, state, national or international law; (i) upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party; (j) delete or revise any material posted by any other person or entity; (k) manipulate or otherwise display the Service by using framing, mirroring or similar navigational technology; (l) probe, scan, test the vulnerability of or breach the authentication measures of, the Service or any related networks or systems; (m) register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any services or any contests, promotions or sweepstakes if you are not expressly authorized by such party to do so; (n) harvest or otherwise collect information about others, including email addresses; (o) use any robot, spider, scraper, or other automated or manual means to access the Service, or copy, download, distribute or reproduce any content or information on the Service; or (p) assist or permit any person in engaging in any of these activities.

Freeley Health LLC (DBA Freeley) reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing, including, without limitation, the suspension or termination of a User’s access and/or account. Freeley Health LLC (DBA Freeley) may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

Freeley Health LLC (DBA Freeley) reserves the right at all times to disclose any information as Freeley Health LLC (DBA Freeley) deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Freeley Health LLC (DBA Freeley)’ sole discretion.

Right to Monitor

Freeley Health LLC (DBA Freeley) reserves the right to monitor general use of the Service at any time as it deems appropriate and to remove any materials that, in Freeley Health LLC (DBA Freeley)’ sole discretion, may be illegal, may subject Freeley Health LLC (DBA Freeley) to liability, may violate this Agreement, or are, in the sole discretion of Freeley Health LLC (DBA Freeley), inconsistent with Freeley Health LLC (DBA Freeley)’ purpose for the Service.

Third-Party Goods and Services

Parties other than Freeley Health LLC (DBA Freeley), including Pharmacies and Providers provide services or sell products through the Service, and Freeley Health LLC (DBA Freeley) may also make available to you for purchase certain services, devices, items or products manufactured, distributed or sold by Third-Parties (collectively “Third-Party Goods and Services”). Your use of any Third-Party Goods and any interactions with Third-Parties, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such use or interactions, are solely between you and such Third-Parties. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction involving Third-Parties or any Third-Party Goods and Services. You are solely responsible for, and shall exercise caution, discretion, common sense and judgment in, using the Service and disclosing Personal Information.

You agree that Freeley Health LLC (DBA Freeley) shall not be responsible or liable for any loss or damage of any sort incurred as the result of your use of the Platform, any Third-Party Goods and Services or your interactions with any Third-Parties. In the event of any dispute between you and any Third-Party, any other User or any other entity or individual, you understand and agree that Freeley Health LLC (DBA Freeley) is under no obligation to become involved in such dispute, and you hereby release and indemnify Freeley Health LLC (DBA Freeley) and its affiliates and all of their respective contractors, directors, officers, employees, representatives, proprietors, partners, shareholders, servants, principals, agents, predecessors, successors, assigns, accountants, and attorneys from any and all claims, demands and/or damages (actual or consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes or the Service or the features and services therein. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

Certain of Freeley Health LLC (DBA Freeley)’ shareholders, directors, officers, employees, contractors or agents (collectively, “Freeley Health LLC (DBA Freeley) Owners and Personnel”) may have a financial interest in one or more Third-Parties, and may profit from your use of the Third-Parties and/or the sale of Third-Party Goods and Services to you.

External Links

The Platform may contain links to third-party websites. Linked sites are not under the control of Freeley Health LLC (DBA Freeley), and Freeley Health LLC (DBA Freeley) is not responsible for the content of any linked site. Links are provided as a convenience only, and a link does not imply that Freeley Health LLC (DBA Freeley) endorses, sponsors, or is affiliated with the linked site. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites; these Terms and Conditions do not apply to other websites. Freeley Health LLC (DBA Freeley) disclaims any and all liability for any information, including but without limitation, any medical and health treatment information set forth on linked sites.

Terms of Sale

All products offered for sale by Freeley Health LLC (DBA Freeley) are subject to availability and we reserve the right to impose quantity limits on any order or reject all or any part of an order without prior notice. We do not offer any refunds or returns except for the following reasons stated in our Refund Policy. In the event of an error, we reserve the right to correct the error and revise your order accordingly (which includes charging the correct price) or to cancel the order and refund any amount charged. Prices for products are subject to change at any time, but changes will not affect any order for products you have already placed. You are responsible for any applicable sales, use, duty, customs or other governmental taxes, levies or fees (“Taxes”) due with respect to your purchase of products or services through our Service. We will collect applicable Taxes if we determine we have a duty to collect Taxes. We will present an estimate of Taxes we collect at checkout, except where we have clearly stated in writing that a price includes Taxes. The actual Taxes charged may be adjusted from the amount shown at checkout. Several factors may cause this, such as variances between processor programs and changes in tax rates. We are not required to, and do not, collect Taxes in all states. You may have a duty to directly report and pay Taxes if we do not collect such Taxes.

Only valid payment methods acceptable to us may be used to complete a purchase via the Service. You represent and warrant that you are authorized to use your designated payment method. You authorize us to charge your designated payment method for the total amount of your order (including any applicable taxes and shipping and handling charges). If any of the products in your order are unavailable, we will only charge the prices, Taxes and other applicable charges associated with the products that are included in the shipment. In connection with any purchase you make through the Service, you may be asked to supply certain information relevant to the transaction, including, without limitation, your credit card number and expiration date, your billing address, your shipping address, your phone number and/or your email address. By submitting such information, you grant Freeley Health LLC (DBA Freeley) without charge the irrevocable, unencumbered, universe-wide and perpetual right to provide such information to third parties (e.g., payment processing companies, buyers on the Service, sellers on the Service) for the purpose of facilitating the transaction.

All credit card, debit card and other monetary transactions on or through the Service occur through an online payment processing application(s) accessible through the Service. This online payment processing application(s) is provided by Freeley Health LLC (DBA Freeley)’ third-party online payment processing vendor. Additional information about the processing vendor, its privacy policy and its information security measures (collectively, the “Vendor Policies”) can be made available upon request. Reference is made to the Vendor Policies for informational purposes only and are in no way incorporated into or made a part of this Privacy Policy. Freeley Health LLC (DBA Freeley)’ relationship with the processing vendor, if any, is merely contractual in nature, as the vendor is nothing more than a third-party vendor to Freeley Health LLC (DBA Freeley) , and is in no way subject to Freeley Health LLC (DBA Freeley)' direction or control; thus, their relationship is not, and should not be construed as, one of fiduciaries, franchisors-franchisees, agents-principals, employers-employees, partners, joint venturers or the like.

You agree to pay any shipping and handling charges, if any, shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the changes applicable to you before you make your purchase. Any delivery dates or times shown as part of the checkout process are estimates only and are not guaranteed. Unless we state otherwise in writing via the Service, risk of loss or damage to a product passes to you upon delivery of the product to our designated carrier.

We reserve the right to remedy User issues and concerns on a case by case basis. We reserve the right, in our sole discretion, to resolve customer issues and concerns based on the facts and circumstances of each User.

Freeley Recharge Promotion – Terms & Conditions

For a limited time, eligible customers who purchase Freeley Recharge may receive a complimentary Nidra Sleep Mask, subject to the following terms and conditions:

1. Eligibility

This promotion is available to customers who purchase Freeley Recharge in a single order totaling $75 or more (excluding the 30-day / 8-dose plan, which does not qualify). Order subtotal must meet the minimum spend requirement before taxes, shipping, discounts, or fees.

2. Promotional Item

Eligible customers will receive one (1) complimentary Nidra Sleep Mask. Black color only, size small or large. No substitutions, cash alternatives, or credits are available.

3. Redemption Method

The Nidra Sleep Mask is not included in the original Freeley order. Eligible customers will receive a unique redemption code via email after their Freeley prescription order has shipped from the pharmacy. The redemption code must be used on the Nidra website in accordance with Nidra’s terms and conditions.

4. Timing & Delivery

Redemption emails are sent only after the Freeley Recharge prescription has shipped. Freeley is not responsible for delays caused by pharmacy processing, shipping carriers, incorrect email addresses, spam filtering, or technical issues outside of its control.

5. Limitations

• Limit one (1) promotional item per customer, per qualifying order.
• Promotion cannot be combined with other offers unless explicitly stated.
• Promotion is non-transferable and may not be resold.

6. Returns & Cancellations

If the qualifying Freeley Recharge order is canceled, refunded, or returned for any reason, the customer will no longer be eligible for the promotional item. If a redemption code has already been issued, it may be voided.

7. Availability & Modification

This promotion is offered for a limited time only and may be modified, suspended, or terminated at any time without prior notice, including due to inventory limitations, operational issues, or suspected abuse.

8. General

Freeley reserves the right to refuse or revoke promotional eligibility in cases of suspected fraud, misuse, or violation of these Terms & Conditions. Participation in the promotion constitutes acceptance of these terms.

Termination

Freeley Health LLC (DBA Freeley) may terminate your use of the Service or any of our features or services at any time and for any reason without notice, including, for example, for conduct violating this Agreement, if our agreement with the Providers or Pharmacies terminate, or if we discontinue the Service. The provisions of this Agreement concerning Service security, prohibited activities, copyrights, trademarks, user submissions, disclaimers, limitation of liability, arbitration and resolution of Disputes, indemnity and jurisdictional issues shall survive any such termination or any other termination of this Agreement or your relationship with Freeley Health LLC (DBA Freeley). You agree that if your use of the Service is terminated pursuant to this Agreement, you will not attempt to use the Service under any name, real or assumed, and further agree that if you violate this restriction after being terminated, you will indemnify and hold all Freeley Health LLC (DBA Freeley) Parties harmless from any and all liability that any such Freeley Health LLC (DBA Freeley) Parties may incur with respect thereto.

Except as otherwise provided in the Privacy Policy or as required by applicable law (including any obligation to provide access to health records), we have no obligation, whether before or after the termination of your use of the Service, to return or otherwise provide to you or any third party on your behalf any Content, any information you provide to us, any information your Providers provided to us about or relating to you, or any other information that we may have that relates to you.

Disclaimers

Content and other information contained on the Service is provided by Freeley Health LLC (DBA Freeley) as a convenience. The Service may include inadvertent inaccuracies or errors, or information or materials that violate these Terms and Conditions. Any information presented as of a particular date may only be accurate as of such date and we disclaim any responsibility to update such information. Additionally, the possibility exists that a third party could make unauthorized alterations to the content or features of the Service. Although we attempt to ensure the integrity of the Service, we make no guarantees as to their completeness or correctness. Users relying on Content or other information from the Service do so at their own risk.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ANY ACCESS TO OR USE OF THE SERVICE IS VOLUNTARY AND AT THE SOLE RISK OF THE USER. THE Freeley Health LLC (DBA Freeley) PARTIES AND EACH THIRD-PARTY OFFERING PRODUCTS OR SERVICES THROUGH THE SERVICE, INCLUDING THE MEDICAL GROUPS, THE PROVIDERS AND THE PHARMACIES, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, SATISFACTORY QUALITY AND FITNESS FOR PARTICULAR PURPOSE WITH REGARD TO THE SERVICE, AND WITH RESPECT TO ANY INFORMATION, CONTENT, PRODUCT, SERVICE, MERCHANDISE OR OTHER MATERIAL PROVIDED ON OR THROUGH THE SERVICE OR THE PLATFORM. Freeley Health LLC (DBA Freeley) DOES NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS OR USEFULNESS OF THE SERVICE. Freeley Health LLC (DBA Freeley) DOES NOT WARRANT THAT THE SERVICE WILL FUNCTION WITHOUT DELAYS, DISRUPTIONS, INTERFERENCES, IMPERFECTIONS, CORRUPTION, CYBER ATTACK, VIRUSES, MALWARE, OR ANY ADVERSE INCIDENT.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE Freeley Health LLC (DBA Freeley) PARTIES OR ANY THIRD-PARTY OFFERING PRODUCTS OR SERVICES THROUGH THE SERVICE, INCLUDING THE MEDICAL GROUPS, THE PROVIDERS AND THE PHARMACIES, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY AND CONSEQUENTIAL DAMAGES, PERSONAL OR BODILY INJURY, EMOTIONAL DISTRESS, OR WRONGFUL DEATH, LOSS OF DATA, LOST PROFITS, OR DAMAGES RESULTING FROM THE USE OF OR INABILITY TO USE THE SERVICE, INCLUDING ANY INFORMATION AND CONTENT MADE AVAILABLE THROUGH THE SERVICE OR ANY SERVICES PERFORMED BY THE MEDICAL GROUP OR ITS PROVIDER(S), WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT Freeley Health LLC (DBA Freeley) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE Freeley Health LLC (DBA Freeley) PARTIES SHALL BE LIABLE ONLY TO THE EXTENT OF ACTUAL DAMAGES INCURRED BY YOU, NOT TO EXCEED U.S. $1,000.

ANY CLAIMS ARISING IN CONNECTION WITH YOUR USE OF THE PLATFORM, SERVICE OR CONTENT MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT GIVING RISE TO SUCH ACTION OCCURRED. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE PLATFORM, SERVICE OR CONTENT IS PREDICATED UPON YOUR WAIVER OF ANY RIGHT TO PARTICIPATE IN A CLASS ACTION SUIT FOR ANY LOSSES OR DAMAGES RESULTING FROM YOUR USE OF THE PLATFORM, SERVICE OR CONTENT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. TO THE EXTENT THAT WE MAY NOT DISCLAIM ANY IMPLIED WARRANTY OR LIMIT ITS LIABILITIES, THE SCOPE AND DURATION OF SUCH WARRANTY AND THE EXTENT OF OUR LIABILITY WILL BE THE MINIMUM PERMITTED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold the Freeley Health LLC (DBA Freeley) and any third-party offering products or services through the Service, including the Medical Groups, Providers and Pharmacies, harmless from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from your use of the Service, your fraud, violation of law, or willful misconduct, any breach by you of these Terms and Conditions or your violation of any rights of any other person or entity. We reserve the right to control the defense of any claim by a third-party for which we are entitled to indemnification, and you agree to provide us with such cooperation as is reasonably requested by us.

Notices

Any notices to you from Freeley Health LLC (DBA Freeley) regarding the Service or this Agreement may be made by email, a posted notice on the Service, or regular mail, in the sole discretion of Freeley Health LLC (DBA Freeley).

Copyright

It is Freeley Health LLC (DBA Freeley)’s policy to terminate membership privileges of any User who repeatedly infringes copyright upon prompt notification to Freeley Health LLC (DBA Freeley) by the copyright owner or the copyright owner’s legal agent. Without limiting the foregoing, if you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide us with the following information: (1) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (2) a description of the copyrighted work that you claim has been infringed; (3) a description of the location on the Service of the material that you claim is infringing; (4) your address, telephone number and e-mail address; (5) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and (6) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Notices of claimed copyright infringement should be delivered via email to info@Freeley.com or by mail addressed toFreeley Health LLC (DBA Freeley).In accordance with the DMCA, it is our policy to terminate use of our Site by repeat infringers in appropriate circumstances following an investigation.

Entire Agreement

This Agreement and any other agreements Freeley Health LLC (DBA Freeley) may post on the Service or that you and Freeley Health LLC (DBA Freeley) may execute from to time constitute the entire agreement between Freeley Health LLC (DBA Freeley) and you in connection with your use of the Service and supersede any prior agreements between Freeley Health LLC (DBA Freeley) and you regarding use of the Service, including prior versions of this Agreement.

Binding Arbitration / Class Waiver

YOU EXPRESSLY AGREE THAT ANY LEGAL CLAIM, DISPUTE OR OTHER CONTROVERSY BETWEEN YOU AND Freeley Health LLC (DBA Freeley) OR YOU AND ANY OF THE Freeley Health LLC (DBA Freeley) PARTIES OR ANY MEDICAL GROUP OR PROVIDER ARISING OUT OF OR OTHERWISE RELATING IN ANY WAY TO Freeley Health LLC (DBA Freeley), Freeley Health LLC (DBA Freeley) PARTIES, THE PLATFORM, THE CONTENT OR THE SERVICE, OR ANY OTHER Freeley Health LLC (DBA Freeley) GOODS, SERVICES OR ADVERTISING, INCLUDING CONTROVERSIES RELATING TO THE APPLICABILITY, ENFORCEABILITY OR VALIDITY OF ANY PROVISION OF THIS AGREEMENT (COLLECTIVELY “DISPUTES”), SHALL BE RESOLVED IN CONFIDENTIAL BINDING ARBITRATION CONDUCTED BEFORE ONE COMMERCIAL ARBITRATOR FROM THE AMERICAN ARBITRATION ASSOCIATION (“AAA”), RATHER THAN IN A COURT, AS DESCRIBED HEREIN. THE ARBITRATION WILL BE GOVERNED BY THE AAA’S COMMERCIAL ARBITRATION RULES AND, IF THE ARBITRATOR DEEMS THEM APPLICABLE, THE SUPPLEMENTARY PROCEDURES FOR CONSUMER RELATED DISPUTES (COLLECTIVELY “RULES AND PROCEDURES”). YOU ACKNOWLEDGE THAT YOU ARE VOLUNTARILY AND KNOWINGLY FORFEITING YOUR RIGHT TO A TRIAL BY JURY AND TO OTHERWISE PROCEED IN A LAWSUIT IN STATE OR FEDERAL COURT, EXCEPT AS EXPRESSLY PROVIDED HEREIN.

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual.

Payment of arbitration costs will be governed by the AAA’s fee schedule, unless you are able to show that your portion will be prohibitive as compared to litigation costs, in which case Freeley Health LLC (DBA Freeley) will pay as much of your arbitration costs as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to litigation costs. Freeley Health LLC (DBA Freeley) also reserves the right in its sole and exclusive discretion to assume responsibility for all arbitration costs imposed by the AAA. Each party agrees to pay its own attorneys’ fees and expenses unless there is a governing statutory provision that requires the prevailing party to be paid attorneys’ fees and expenses.

The arbitration shall be conducted in Austin, Texas, except that, in the event Austin, Texas is not within 100 miles of your residence, the arbitration may be conducted within 100 miles of your residence, unless the parties agree otherwise in writing. The arbitrator’s award shall be final and binding on all parties and may be entered as a judgment in any court of competent jurisdiction.

For more information on AAA, its Rules and Procedures, and how to file an arbitration claim, you may call AAA at 800-778-7879 or visit the AAA website at https://www.adr.org.

Notwithstanding anything to the contrary herein, to the extent the Dispute arises from: (a) a violation of either party’s intellectual property rights in any manner; (b) any claim related to, or arising from, allegations of theft, piracy, unauthorized use or a violation of the Computer Fraud and Abuse Act; and/or (c) any claim for equitable relief; then you and Freeley Health LLC (DBA Freeley) agree that a party may seek injunctive remedies (or an equivalent type of urgent legal relief) in a state or federal court in Austin, Texas, and both parties agree to submit to the personal jurisdiction of such courts in connection with such proceedings. In addition to the foregoing, either party may assert an individual action in small claims court for Disputes that are within the scope of such court’s jurisdiction in lieu of arbitration as long as such action remains in such court and advances only on an individual (non-class, non-representative) basis.

ALL DISPUTES SUBJECT TO ARBITRATION UNDER THIS AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE OR REPRESENTATIVE BASIS. NO PARTY MAY BRING ANY CLAIM SUBJECT TO ARBITRATION PURSUANT TO THIS AGREEMENT AS A PRIVATE ATTORNEY GENERAL, IN A REPRESENTATIVE CAPACITY, OR AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS PROCEEDING. THE CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE JOINED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. NO ARBITRATION SHALL BE CONSOLIDATED OR JOINED WITH ANY OTHER ARBITRATION. THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). If a decision is issued stating that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim or request for relief, then such claim or request for relief (and only that claim or request for relief) shall be severed from the arbitration and may be brought exclusively in the state or federal courts located in Austin, Texas, subject to the parties’ respective rights to appeal the decision. All other claims or requests for relief shall be arbitrated. The parties agree that any claims or requests for relief that are severed from an arbitration may not proceed in litigation and shall be stayed until all claims between the parties remaining in arbitration are finally resolved. The parties agree to submit to the personal jurisdiction of the federal and state courts located in Austin, Texas for purposes of resolving any claims or requests for relief severed from arbitration pursuant to this paragraph.

You can opt out of the provisions of this Agreement that require the arbitration of Disputes within 30 days of the date that you first agree to any version of this Agreement that requires arbitration of disputes with Freeley Health LLC (DBA Freeley). To opt out, you must send your name, residence address, and email address together with a clear statement that you want to opt out of the requirement to arbitrate disputes with Freeley Health LLC (DBA Freeley) to: Freeley Health LLC (DBA Freeley), Info@Freeley.com, ATTN: Arbitration Opt-Out.

Before you commence arbitration of a Dispute, you must provide us with a written Notice of Dispute that includes your name, residence address, username (if applicable) and email address associated with your User account (if applicable), a detailed description of the Dispute, and the relief you seek. Before we commence arbitration of a Dispute against you, we will provide a written Notice of Dispute to you with a detailed description of the Dispute and the relief we seek. Any Notice of Dispute you send to us should be mailed to Freeley Health LLC (DBA Freeley), Info@Freeley.com, ATTN: Dispute Notice. If we are unable to resolve a Dispute within 30 days after the applicable Notice of Dispute is received, either party may commence arbitration. Notwithstanding anything to the contrary in this Agreement, if we make any future material modification to any provisions of this Agreement that govern the arbitration or resolution of Disputes, such changes will not apply to any Dispute between you and us for which either party had previously provided a written Notice of Dispute to the other in accordance with this paragraph. Further, if we make any future material changes to the provisions of this Agreement that govern the arbitration or resolution of Disputes, you may reject such changes by sending a written notice of your rejection decision to us at Freeley Health LLC (DBA Freeley), Info@Freeley.com, ATTN: Arbitration Opt-Out within 30 days of the effective date of such modifications.

Governing Law; Venue; Severability of Provisions

This Service is controlled and operated by Freeley Health LLC (DBA Freeley) from our offices within Texas. Those who choose to access the Service from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent applicable. Access to the Service from jurisdictions where the contents of the Service are illegal or penalized is prohibited.

The validity, interpretation, construction and performance of this Agreement will be governed by the Federal Arbitration Act and the laws of the State of Texas, without regard to any conflicts of law provisions.

All parts of this Agreement apply to the maximum extent permitted by law. Our failure to enforce any provision of this Agreement will not constitute a waiver of such right. We both agree that if we cannot enforce a part of this Agreement as written, then that part will be replaced with terms that most closely match the intent of the unenforceable part to the extent permitted by law. Except as otherwise provided in this Agreement, the invalidity of part of this Agreement will not affect the validity and enforceability of the remaining provisions. The section headings are for convenience and do not have any force or effect.

No Agency Relationship

Neither this Agreement, nor any Content, materials or features of the Service create any partnership, joint venture, employment, or other agency relationship between you and Freeley Health LLC (DBA Freeley), the Medical Groups, the Providers or the Pharmacies. You may not enter into any contract on our behalf or bind us in any way.

Assignment

You may not assign any of your rights under this Agreement, and any such attempt will be null and void. Freeley Health LLC (DBA Freeley) may, in its sole discretion, transfer, without further consent or notification, all contractual rights and obligations pursuant to this Agreement to any affiliate of Freeley Health LLC (DBA Freeley) or to another third party in the event that some or all of the business of Freeley Health LLC (DBA Freeley) is transferred to such other third party by way of merger, sale of its assets or otherwise.

Third Party Beneficiaries

Any use of third-party software provided in connection with the Service, or any third-party product or service accessed or used in connection with the Service, will be governed by the applicable third-party’s license or terms of use, and not by this Agreement. In addition to this Agreement, your use of the Service must comply with all applicable third-party terms of agreement.

Except for the foregoing or as otherwise specifically set forth in this Agreement, including with respect to the indemnification obligations contained herein in favor of the Freeley Health LLC (DBA Freeley) Parties, the Medical Groups, and the Providers and the agreement to arbitration, we hereby expressly agree that there is no intent by either party to create or establish third-party beneficiary status rights or their equivalent in any other referenced individual, subcontractor or third party, including the Medical Groups, Providers or Pharmacies, and, except as specifically set forth in this Agreement, that no third party shall have any right to enforce any right or enjoy any benefit that is created or established under this Agreement.

Freeley Refer-a-Friend Program Terms & Conditions

PLEASE READ THESE TERMS CAREFULLY AS THEY GOVERN YOUR PARTICIPATION IN THE Freeley REFER-A-FRIEND PROGRAM.

The Freeley Refer-a-Friend Program (the “RAF Program”) allows you (“Referrer”) the opportunity to receive certain benefits (“Rewards”) from Freeley Health LLC (DBA Freeley) and/or its subsidiaries (collectively, “Freeley,” “we,” “us,” or “our”) for referring other individuals (“Friends”) who order Freeley products on www.Freeley.com (the “Freeley Website”) using the Referrer's personalized referral link (“Referral Link”). These Terms & Conditions (the “Terms”) govern the RAF Program and supplement Freeley's Terms of Use and Privacy Policy, both available on our website.

ELIGIBILITY

This RAF Program is open only to individuals who are residents of the 50 United States and the District of Columbia and who are 18 years of age or older at the time of participation. Only natural persons transacting in their personal capacity and for their own account are eligible to participate; third-party aggregators, groups, organizations, and business entities are not eligible to participate in the RAF Program or to earn or use related Rewards.

The use of multiple accounts, email addresses, online identities, or aliases to circumvent the eligibility requirements or other limitations of these Terms is strictly prohibited and may result in exclusion from the RAF Program and cancellation of all associated Rewards.

OVERVIEW

The Referrer may use their Referral Link to share with Friends a promotional offer. Subject to compliance with these Terms, when a referred Friend uses the Referrer's active Referral Link to complete a first-time order on the Freeley Website of at least $60 in total value, excluding all fees including taxes, discounts, shipping, returns, chargebacks, fraudulent payments, and/or other third-party fees (a “Qualifying Purchase”), both the Referrer and the Friend shall receive the Reward specified by the applicable referral offer in effect at the time of the referral. No Rewards are offered for subsequent purchases made by a referred Friend.

Referrers may not earn more than ten (10) Referrer Rewards per calendar year. Referrers may earn only one (1) Reward per Friend, regardless of the number of purchases that Friend subsequently makes. Rewards are payable in the amount specified by the applicable referral offer at the time the Referral Link is shared. Freeley Health LLC (DBA Freeley) reserves the right to modify the Reward amount at any time, and the Reward earned will reflect the offer in effect at the time of the Referrer's qualifying referral activity. Referrer's Rewards shall expire within one (1) year of issuance.

Referrers cannot refer themselves or any individual residing in the same household to earn a Reward. Purchases by Friends who share the Referrer's email address, Internet Protocol address, billing address, or shipping information will not qualify as a Qualifying Purchase.

Rewards are not applicable to orders consisting solely of testosterone products. Neither the Referrer nor the referred Friend shall receive a Reward for any Qualifying Purchase that includes only testosterone products.

SHARING REFERRAL LINKS

Referrer may share their Referral Link only with personal connections and may not post or promote their Referral Link on Freeley's social media pages, commercial websites or blogs, coupon sites, or other websites created to take advantage of referral traffic generated from individuals searching for coupons or discount codes, as determined by Freeley in its sole discretion. Sharing of a Referral Link outside of Referrer's warm network of personal connections is strictly prohibited.

Referrer must comply with all laws, rules, and regulations applicable to the RAF Program, including those governing the transmission of email or other electronic communications. All emails and communications in connection with the RAF Program must be created and distributed by Referrer in a personal manner. Bulk email distribution is strictly prohibited. Referrer agrees not to create or use any script, program, bots, automatic dialers, or other automated systems to facilitate mass distribution of their Referral Link. Any distribution that could constitute unsolicited commercial email or “spam” under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of participation in the RAF Program.

Referrer is prohibited from paying to advertise their Referral Link or providing anything of value to any person to whom they direct a Referral Link or to any third party in order to obtain benefits under the RAF Program.

When sharing their Referral Link, Referrer agrees to always disclose to their Friends that Referrer will receive a Reward if the Friend makes a Qualifying Purchase using Referrer's Referral Link.

Freeley reserves the right to deactivate any Referral Links distributed through unauthorized channels, including if Freeley determines in its sole discretion that use of the Referral Links is in violation of these Terms or distributed in association with any content Freeley deems offensive or inappropriate, including all forms of pornography, obscenity, indecent language, or content that incites hate, is demeaning, disparages or tarnishes the goodwill or reputation of Freeley, or incites or endorses discrimination in any form.

QUALIFIED REFERRALS & PURCHASE REQUIREMENTS

A Qualifying Purchase is defined as a first-time purchase made at www.Freeley.com by a Friend who arrives at the Freeley Website by clicking Referrer's active Referral Link. Qualifying Purchases are limited to orders completed on the Freeley Website. Referrals completed via phone or any other method do not qualify.

A referred Friend must be a new customer who has never previously made a purchase from Freeley.

MULTIPLE REFERRALS

A referred individual may only use one Referral Link. If a referred individual receives Referral Links from multiple Referrers, only the Referrer associated with the Referral Link actually used to place the Friend's first order will receive credit for the referral.

REWARDS

Referrer's Rewards can only be redeemed for orders placed through Referrer's Freeley account. If an account is closed for any reason, all associated Rewards will be cancelled immediately.

All Rewards are promotional in nature and cannot be redeemed or exchanged for gift cards, cash, or any cash equivalent, except to the extent required by applicable law. Rewards have no value outside of the RAF Program and are not transferable. Once issued to an account, Rewards cannot be redeemed through any other account. Referrer is responsible for any and all tax liability resulting from Referral Rewards.

TERMINATION AND CHANGES

This RAF Program and these Terms are subject to modification or termination at any time, with or without notice, in Freeley's sole discretion. Any modifications will be posted on the Freeley Website and are effective upon posting. Continued participation in the RAF Program after any modification constitutes consent to such modification.

Freeley reserves the right to suspend or terminate the RAF Program at any time for any reason. If the RAF Program is terminated, all unused Rewards will be revoked and forfeited.

Freeley reserves the right to suspend or terminate any Participant's ability to participate in the RAF Program at any time, including if Freeley determines that activity is abusive, fraudulent, or in violation of these Terms or Freeley's Terms of Use. Freeley further reserves the right to retroactively revoke or void any Rewards procured in violation of these Terms or applicable law, or in association with content Freeley deems offensive or inappropriate in its sole discretion.

Participants may not assign their rights or obligations under these Terms without the prior written consent of Freeley Health LLC (DBA Freeley) Any unauthorized assignment is void.

SEVERABILITY

If any provision of these Terms is held to be invalid, void, or unenforceable, such provision will be struck without affecting the validity and enforceability of the remaining provisions.

QUESTIONS OR CONCERNS

If you believe there is an issue with your Referral Link or Reward, please contact Freeley at Info@Freeley.com. Freeley Health LLC (DBA Freeley) may require you to submit additional information in order to make a determination regarding any Reward. All decisions by Freeley Health LLC (DBA Freeley) regarding Rewards are final and at Freeley Health LLC (DBA Freeley)'s sole discretion.

Contacting Us

If you have any questions or concerns about this Agreement, please contact us by email at Info@Freeley.com. We will attempt to respond to your questions or concerns promptly after we receive them.