How It Works

From your couch
to your doorstep

The entire Freeley experience — from your first visit to your first refill — is designed to be effortless, fast, and fully remote.

See if You Qualify
1

Complete Your Health Intake

Answer a brief, HIPAA-secure health questionnaire on any device. We ask about your goals, symptoms, medical history, current medications, and lifestyle preferences. No appointment. No waiting room.

Tip:Have your current medication list handy if applicable — it speeds up physician review.
1
Complete Your Health Intake
2

Physician Reviews Your Profile

A board-certified physician licensed in your state reviews your intake, evaluates your eligibility, and designs your personalized treatment protocol. They may request additional information or labs before finalizing your plan.

Note:All decisions are made by licensed physicians — never an algorithm or AI replacement.
Board-certified physicianBoard-certified physicianBoard-certified physician
Board-certified physicians, licensed in your state
2
Physician Reviews Your Profile
3

You Receive Your Treatment Plan

Once approved, your physician's treatment plan is sent to your Freeley account. This includes your diagnosis, prescribed medication, dosage, titration schedule, and care instructions. You can message your physician with any questions before agreeing.

Your plan includes:Medication name, dose, delivery format, titration schedule, and refill cadence.
3
You Receive Your Treatment Plan
4

Pharmacy Compounds Your Medication

Your prescription is routed to one of our 503B-licensed compounding pharmacy partners. Your medication is compounded fresh from pharmaceutical-grade ingredients to exact specifications. Quality tested and verified before shipment.

Quality standard:USP 797 compliant. Tested for potency, sterility, and purity.
4
Pharmacy Compounds Your Medication
5

Delivered to Your Door

Your medication ships in discreet, climate-controlled packaging with detailed instructions, supplies (if applicable), and your physician's contact for follow-up. Track your shipment in real time through your Freeley account.

Packaging:Unmarked exterior. No indication of pharmaceutical contents on the outside of the package.
5
Delivered to Your Door
6

Ongoing Care & Automatic Refills

Your physician monitors your progress, adjusts your dosage as needed, and refills automatically so you never run out. Monthly check-ins keep your treatment optimized. Quarterly labs ensure you're always in a safe and effective range.

Included:Monthly check-ins, dosage adjustments, lab monitoring, and unlimited physician messaging.
6
Ongoing Care & Automatic Refills
The Platform

Everything managed
in one place

Physician Messaging

Message your physician directly through your Freeley account. Ask questions about your treatment, report side effects, or request an adjustment — most messages get a response within 24 hours.

Progress Dashboard

Track your weight, lab values, and treatment history over time. Visual charts make it easy to see your progress and share with your physician.

Smart Reminders

Dosing reminders, refill notifications, and lab scheduling alerts — all configurable to your preferences. Never miss a dose or a check-in.

Document Vault

All your prescriptions, lab results, and physician notes are securely stored and accessible anytime. Export and share with your PCP as needed.

Pharmacy Standards

Only the best
pharmacy partners

We only partner with 503A-licensed compounding pharmacies that meet the highest standards of quality, safety, and compliance.

503A LicensedUSP 797 CompliantState Board ApprovedPCAB AccreditedThird-Party TestedCold Chain Verified

Medication specifications

Active IngredientPharmaceutical-grade USP
Potency Testing98–102% verified
Sterility TestingPassed before shipment
Endotoxin TestingUSP threshold compliant
Storage temp2–8°C cold chain
ExpiryPer batch CoA documentation
Safety First

Your safety is
non-negotiable

Verified ✓

Physician Gating

No medication ships without an active prescription from a licensed physician. Eligibility is determined by clinical criteria, not self-selection. If a treatment isn't right for you, your physician will explain why.

HIPAA-Compliant Infrastructure

All data is encrypted at rest and in transit. Our platform is HIPAA-compliant and our technology partners undergo annual security audits. Your health data is never sold or shared with third parties.

Adverse Event Monitoring

Patients are monitored for adverse events throughout their treatment. Your physician is notified immediately of any reported side effects and can adjust or discontinue treatment at any time.

Feel better,
starting today.

Personalized care for every part of you, from weight to skin, sleep to sexual health.

No credit card required Takes 2 minutes Cancel anytime
Start Your Assessment